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Full-Time Product Manager - Fan Data Platform @ MLB

The MLB Product and Engineering team is looking for an experienced Product Manager for our Fan Data Platform. This role will be responsible for enhancing the foundational Fan Data Platform that centralizes all MLB Fan Data in one single platform, creates a 360 degree view of the Fan and enables use cases across hundreds of digital and physical touchpoints. This capability plays a pivotal role in a wide variety of use cases in the Baseball industry including Analytics, Data Science, Personalization, Marketing, Servicing as well as Business Intelligence across various lines of businesses. We have a unique opportunity in the Baseball industry to leverage large scale data and drive new and exciting personalized experiences for millions of fans globally. This Product Manager will play a critical role in creating them.

If you are passionate about leveraging data to build the next generation of customer experiences, this will be a great opportunity for you!


  • Lead the Product Management function for core components of MLB’s Fan Data Platform. Focus on centralizing all fan data in one platform, creating new data products and enabling high value use cases across the industry

  • Evangelize new data driven use cases / products to serve our fans and internal stakeholders at MLB and the Clubs

  • Work with key stakeholders across the industry to build consensus and roadmaps

  • Create and manage features, roadmaps, day to day planning activities and rollouts by effectively partnering with stakeholder groups

  • Effectively support the product design, engineering and QA teams throughout sprint cycles by proactively removing roadblocks

  • Maintain a strong focus on data quality and governance

  • Build and manage relationships with a diverse set of stakeholders across the Baseball industry

  • Keep a pulse across sports and other industries, including best practices and trends. Evangelize new ideas and bring them into the organization

Basic Qualifications

  • 3+ years of experience as a Product Manager, supporting Data Platforms / CDPs / Marketing Technologies

  • Strong problem solving skills. Ability to translate highly unstructured business problems into tangible solutions

  • Proven experience in owning products / large scale projects through to completion, from requirements gathering through rollout and training

  • Familiarity with Agile methodologies such as scrum or kanban

  • Excellent written and verbal communication and presentation skills

  • Fortitude to remain calm and react appropriately in high-pressure situations

  • Self-starter who is energetic & enthusiastic, confident, adaptable & fan-oriented

Highly Qualified Applicants Will Have

  • A love for Baseball!

  • Experience in building large scale Data Platforms using cloud based services

  • Experience with implementing and driving new use cases through CDPs

  • Technical background along with hands on experience in analyzing large scale data sets with SQL, Python, R, etc

This is a unique opportunity to work on award-winning digital products used by millions of Baseball fans, globally. This role will be a part of a team working on exciting problems in the sports industry. If you are interested in data, technology, digital experiences and baseball, this may be the right opportunity for you!

Why MLB?

Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the Major Leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.

MLB’s vision is to be the global sport of choice for youth to play, fans of all backgrounds to enjoy and a desired destination for employment. With a belief that the journey to growth and greatness is ongoing, MLB gives employees the opportunity to continue learning and honing their skills with programs such as: tuition reimbursement; mentorship programs; lunch and learns; online course subscriptions; paid industry certifications; business resource groups; and more.

MLB provides its employees with exceptional medical, dental, and vision coverage. Premiums are 100% employer covered to help employees focus on being their best!

Major League Baseball is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Per the NYC pay transparency law, the hiring range for this position is $110,000 to $140,000.

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